Puerto de la Cruz City Tour with Transfers

REVIEW · TENERIFE

Puerto de la Cruz City Tour with Transfers

  • 3.523 reviews
  • 8 hours (approx.)
  • From $28.59
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Operated by Viajes Teide S.L. · Bookable on Viator

Traveller rating 3.5 (23)Duration8 hours (approx.)Price from$28.59Operated byViajes Teide S.L.Book viaViator

Puerto de la Cruz, minus the travel stress. You get hotel pickup and drop-off plus a comfortable A/C coach, then you’re set loose for the north-side highlights. It’s a simple day trip format that works well if you want the big sights without building your own bus route.

What I like most is the freedom. You choose how to spend your hours in town, whether that’s people-watching around Plaza del Charco or soaking up the coastal scene at Lago Martiánez. That mix of transfer comfort and self-guided time is a practical way to see more of Tenerife.

The main thing to consider: it’s not a guided sightseeing tour once you arrive. There’s free time, but you’ll need your own plan (and you should keep an eye on pickup points and timing), since the day can feel a bit DIY.

Key things to know before you go

Puerto de la Cruz City Tour with Transfers - Key things to know before you go

  • Easy hotel transfer from the south (with A/C coach) saves you the hassle of public transport
  • You’re on your own in Puerto de la Cruz after arrival, so bring a simple plan
  • Plaza del Charco is quick and scenic—think fountains, palms, and a historic-feeling square
  • Lago Martiánez is the big time slot with sea-water pools and bars/restaurants on-site
  • Playa Jardín gives you the coastal walk between beaches plus gardens and water features
  • Admission is mostly not included except Playa Jardín, so budget a little for pools

A simple way to reach the north side from Tenerife’s south

Puerto de la Cruz City Tour with Transfers - A simple way to reach the north side from Tenerife’s south
If you’re staying in the south, this is one of the more straightforward ways to reach Puerto de la Cruz. The tour runs as an ~8-hour day with a comfortable air-conditioned coach, and it’s priced at $28.59 per person. For many people, the value is less about the sightseeing and more about the logistics: you’re not wrestling with transfers and long travel times.

Puerto de la Cruz is a very different vibe from the south resorts. It feels more like a real town, with a walkable center and a long-established tradition of going to the coast for time outside. This tour sets you up for that contrast: you’ll get the ride, then you’ll get several hours to roam.

Also, the group size is capped at 55 travelers. That doesn’t mean it’ll feel private, but it’s big enough to run smoothly without being huge.

You can also read our reviews of more city tours in Tenerife

Hotel pickup and drop-off: where the day can feel easy or slightly chaotic

Puerto de la Cruz City Tour with Transfers - Hotel pickup and drop-off: where the day can feel easy or slightly chaotic
The best part of this experience is that pickup and drop-off are handled for you (select hotels). The operator will email your pickup details at least 48 hours ahead. One important detail: the meeting point might not be exactly at your hotel door, but it should be close by—so I’d double-check the exact stop info and not assume it’s right outside your entrance.

Pickup is available daily from many southern areas, including El Médano, Golf del Sur, Costa del Silencio, Los Cristianos, Las Américas, Callao Salvaje, Playa Paraíso, Playa San Juan, Alcalá, Playa de la Arena, Puerto Santiago, and Los Gigantes—though Los Gigantes and Puerto Santiago have limited days (Monday, Wednesday, Friday). If you’re outside the listed pickup zones, you’ll need to contact the local supplier to arrange things.

On the return, you may get dropped at a route of resorts rather than exactly where you started. Some people find that fine, others end up waiting longer than expected. My advice is simple: pack patience for the coach side, and give yourself a little buffer at the end of the day.

Plaza del Charco: the “Puddle Square” quick-hit stop

Plaza del Charco (often called the Puddle Square) is a classic Puerto de la Cruz landmark. It earned that nickname because a large seawater puddle used to form in the middle of the square. Even after renovations, the character remains, and it’s still a good place to get your bearings fast.

What you’ll notice right away is the fountain setting with planted elements—a taro tree, Indian laurels, and palm trees. It’s the kind of spot where you can stand, reset your phone GPS, grab a drink, and start plotting the rest of your day.

How long do you get? The plan gives you about 30 minutes here. That’s short, so aim for two things:

  • a quick loop around the square
  • a reset moment before you head to the longer stop(s)

If you love strolling, you can also link Plaza del Charco to nearby streets and small shopping areas while you have time. There’s no guided narration, so this part is best if you’re comfortable wandering at your own pace.

Lago Martiánez: the sea-water pool complex that takes over your afternoon

Puerto de la Cruz City Tour with Transfers - Lago Martiánez: the sea-water pool complex that takes over your afternoon
If you only commit to one longer stop, make it Lago Martiánez. This is the pride of Puerto de la Cruz and one of the island’s best-known coastal transformations, designed with a strong creative vision attributed to César Manrique.

The headline attraction is the artificial sea-water lake with a stated capacity of 27,000 cubic metres of water. Around it are four adult pools and three children’s pools, plus plenty of bars, restaurants, and refreshment stands so you’re not stuck bringing everything with you.

The pool complex is ideal because it works in different moods. On a hot day, it’s a place to cool down without leaving the attraction. On a slightly cloudy or breezy day, the gardens and water features still give you a reason to linger. And if you’re traveling with people who want different activities—swimming vs. relaxing vs. taking photos—this stop can fit them all.

You get about 2 hours here in the schedule, repeated multiple times in the overall plan. Practically, that means you should decide your priority early:

  • If you want a swim, arrive ready (swimwear, towel plan).
  • If you’re mostly there to wander and lounge, still build time for finding a comfortable spot.

Admission for Lago Martiánez is not included, so budget for entry. Also remember you may want a drink or snack while you’re there—food and drinks are not part of the tour price.

Playa Jardín: beaches, gardens, and the promenade that feels like a slow stroll

After pools, you’ll probably appreciate a change of pace. The tour gives you free time at the Playa Jardín beach area, and this is another César Manrique creation tied to Puerto de la Cruz’s most iconic coastline: Playa Jardín, Playa Chica, and Punta Brava.

This stop is set up like a walking and scenery experience. You’re there to enjoy the environment and the promenade, with gardens described as lush local plant life, plus water features like waterfalls and even rocky caves. Even if you don’t go deep into the sand, you can still get the atmosphere by walking along the water.

Good news: admission for this area is free in the plan. That makes it a high-value option within the day, especially because you might already have paid entry for Lago Martiánez.

You get about 2 hours here. That’s a sweet spot for:

  • an easy beach-to-viewpoint walk
  • photos of the coastal gardens and water features
  • a relaxed break before the coach collects you

If weather is rough, the beach plan can shift into more promenade time. It’s not just about lying on sunbeds—it’s about the designed coastline and the scenery around it.

Your best DIY strategy: plan two options, then follow your mood

Puerto de la Cruz City Tour with Transfers - Your best DIY strategy: plan two options, then follow your mood
Because there’s no guide in Puerto de la Cruz, the day runs on your choices. That can be a good thing—no strict route. But you need enough structure to avoid wasting time.

Here’s what works for me (and should work for you):

  • Start with one anchor: either Lago Martiánez or Playa Jardín
  • Use Plaza del Charco as your orientation point
  • Keep a second option ready if your first choice is crowded, windy, or not as appealing as you hoped

The schedule has multiple blocks that repeat around Plaza del Charco and Lago Martiánez. In real life, that often translates to the same lesson: you can pick what to prioritize, but don’t assume the day will be explained step-by-step once you’re off the coach.

Also, bring a simple map setup. Even if you enjoy wandering, having a plan for getting back to the right pickup location saves stress. This tour is easy when your logistics are easy.

Coach comfort and the return trip: small details that matter

Puerto de la Cruz City Tour with Transfers - Coach comfort and the return trip: small details that matter
The coach is air-conditioned, which is a real plus in Tenerife’s warmth. Still, comfort can vary by seat assignment. One recurring issue you should plan for is that some passengers recline seats, which can make legroom feel tighter.

Timing is the other thing to watch. Some people have described the coach as running late for pickup and/or return. That doesn’t mean it will happen to you, but it’s smart to assume there may be small delays. If you’re trying to catch a later dinner reservation or a tight connection, build in extra slack.

For the return, pay special attention to where the pickup is said to be. It can be easy to get disoriented in a busy coastal town, especially if the bus route drops people at different resorts. My tip: when you arrive, take a moment to confirm your pickup area and note it clearly on your phone.

If you’re sensitive to stress, this might be the only part that takes getting used to—because the day is structured around transfer and free time, not guided coordination.

Price and value: what $28.59 buys you (and what it doesn’t)

Puerto de la Cruz City Tour with Transfers - Price and value: what $28.59 buys you (and what it doesn’t)
Let’s talk about the real value question. At $28.59, you’re paying for:

  • a round-trip coach transfer
  • hotel pickup/drop-off for select locations
  • the convenience of skipping a long public-transport slog

That convenience is often worth it. One of the strongest reasons people choose this type of transfer is that going from the south to Puerto de la Cruz by public bus can be slow and fiddly. This option compresses the travel into something more day-trip friendly.

What’s not included:

  • food and drinks
  • a guide in Puerto de la Cruz
  • admission for Plaza del Charco (not included) and for Lago Martiánez (not included)

Playa Jardín, on the other hand, is listed as free admission in the plan. So your main extra cost is likely Lago Martiánez entry, plus whatever you eat and drink.

In plain terms: this is a good deal if you’re using it to get north without spending half your day commuting. It’s less of a bargain if you already have easy access to Puerto de la Cruz from where you’re staying, or if you want a fully guided experience with narration.

Who this transfer day suits best

This is a strong fit if you:

  • want a budget-friendly way to see Puerto de la Cruz from the south
  • prefer free time over structured tours
  • like coastal scenery, designed public spaces, and pool time
  • travel with a stroller: the plan says it’s stroller/pram accessible

It may not be the best fit if you:

  • want a guided explanation of sights
  • hate waiting or dealing with uncertain pickup timing
  • need a pet-friendly tour (this one is not suitable for pets)
  • dislike coordinating your own return pickup point in a town setting

Weather matters too. The experience is described as requiring good weather, and if it’s canceled due to poor weather, you’re offered a different date or a full refund.

Should you book this Puerto de la Cruz city tour transfer?

I’d book it if your goal is a hassle-light day trip and you’re happy to do some things on your own. You’ll likely come away feeling like you got the north-side highlight stops—Plaza del Charco for orientation, Lago Martiánez for a real pool-and-gardens block, and Playa Jardín for the coastal walk—without spending the day stuck on buses.

Skip it if you’re expecting a guided city tour with a map handed to you and step-by-step storytelling. This day is built around transfers and free time, so your satisfaction will depend on how well you can handle DIY sightseeing and keep track of pickup points.

If you do book, do one thing that boosts success immediately: prepare your plan before you arrive—pick your pool vs. beach priority, and save your pickup location in your phone.

FAQ

How long is the Puerto de la Cruz city tour with transfers?

It’s listed at about 8 hours.

Does this include food and drinks?

No. Food and drinks are not included.

Is there a guide in Puerto de la Cruz?

No. You’ll have free time in Puerto de la Cruz and it is not a guided tour.

Are admission tickets included for Plaza del Charco and Lago Martiánez?

No. Admission tickets for Plaza del Charco and Lago Martiánez are not included. Playa Jardín is listed as free.

What’s included in the tour price?

You get an air-conditioned vehicle and hotel pickup and drop-off for select hotels.

Where does pickup operate from?

Pickup is available from the south area of Tenerife daily, except that Los Gigantes and Puerto Santiago have pickup only on Monday, Wednesday, and Friday. If you’re not in those areas, you’ll need to contact the local supplier.

What if the tour is canceled due to bad weather?

If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

What’s the cancellation window?

You can cancel up to 24 hours in advance for a full refund.

If you tell me where you’re staying in Tenerife (south or a specific resort area), I can help you sanity-check whether this pickup pattern is convenient for your day.

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